We will gladly exchange any item or give full refund up to 30 days. After that there is no return or refund. Great care is taken to ensure that your item arrives in perfect condition. Returned items must
be returned in the same perfect condition. Return postage is the responsibility of the buyer. For your protection and ours...a picture has been taken of every gem that is sold in case it is returned and it not being the same one sent out. This has actually happenEd to us before. Thank you and happy shopping.
